Privacy policy

Last updated: February 10, 2026

Smart Weighing Scales Kampala (“we”, “us”, “our”) operates this website and online store (the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

Our store is powered by Shopify, which enables us to provide the Services to you. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to an individual.

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information

Name, billing address, shipping address, email address, and phone number.

Payment Information

Payment method details, transaction information, and payment confirmations. Payment information is processed securely by our payment providers and is not stored by us.

Account Information

Username, password, preferences, and account settings.

Transaction Information

Products viewed, added to cart, purchased, returned, exchanged, or cancelled, as well as order history.

Communications

Information you provide when contacting us, such as customer support inquiries.

Device and Usage Information

IP address, browser type, device identifiers, and information about how you interact with our website.

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies when you use our Services

  • From service providers who help us operate our business

  • From partners or third parties, where permitted by law

How We Use Your Personal Information

We use personal information for the following purposes:

To Provide and Improve Our Services

To process orders, accept payments, ship products, manage accounts, facilitate returns, provide customer support, and improve our website and services.

Marketing and Communications

To send promotional messages, offers, and updates. You may opt out of marketing communications at any time by using the unsubscribe link in our emails.

Security and Fraud Prevention

To protect our store, customers, and transactions against fraud, unauthorized access, and other illegal or malicious activities.

Legal Compliance

To comply with applicable laws, regulations, and legal processes, and to enforce our terms and policies.

We do not sell your personal information to third parties.

How We Share Personal Information

We may share your personal information in the following circumstances:

  • With Shopify, which hosts our store and supports our Services

  • With service providers who assist with payment processing, shipping, analytics, customer support, and website operations

  • With marketing and advertising partners, where permitted by law

  • When required to comply with legal obligations or protect our rights

  • In connection with a business transaction such as a merger or sale

All third parties are required to handle your information in accordance with applicable privacy laws.

Relationship with Shopify

Our store is hosted on Shopify Inc. Shopify collects and processes personal information in order to provide and improve its services. Your information may be transferred and stored outside your country of residence.

To learn more about how Shopify uses your personal information, please visit:
https://privacy.shopify.com/en

To exercise privacy rights related to data processed by Shopify, please visit:
https://privacy.shopify.com/en/privacy-portal

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of your data (data portability)

  • Opt out of marketing communications

To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on lawful transfer mechanisms to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: dragoironvalerian@gmail.com
Address: Bombo Road, Kampala, Uganda